Privacy Statement

CORELinQ Innovations, LLC

This notice describes how CORELinQ Innovations, LLC , in working with trading partners, business associates and other covered entities’ patient health information, may use and disclose information for business purposes and how authorized parties may be given access to this information. Please review itcarefully.

CORELinQ has a legal duty to safeguard Protected Health Information(PHI)

CORELinQ is legally required to protect the privacy of health information.This information is called “protected health information,” or “PHI” for short,and it includes information that can be used to identify a patient that wereceived about a past, present, or future health or condition, the provision of health care to the patient, or the payment of this health care. We are providing this notice to trading partners, business associates and other covered entities about our privacy practices that explains how, when, and why we use and disclose PHI. With some exceptions, we may not use or disclose any morePHI than is necessary to accomplish the purpose of the use or disclosure. We are legally required to follow the privacy practices that are described in thisnotice and subsequently explained in our Business Associate Agreement (BAA).

However, CORELinQ reserves the right to change the terms of this noticeand our privacy policies at any time. Any changes will apply to the current processes by which we handle PHI today. You can request a copy of this notice by emailing

How we may use and disclose Protected Health Information.

CORELinQ uses and discloses health information for several key reasons. These disclosures are further outlined in the respective Business Associate Contract. Below, we describe the different categories of our uses and disclosures and give some examples of each category.

We may use and disclose PHI for the following reasons documented in our agreements:

  • For health care operations.
    CORELinQ uses and discloses PHI on behalf of clearinghouses and insurance payersby forwarding responses regarding the status of insurance claims tohealth care providers. PHI may also be disclosed with health careproviders, insurance companies, and other covered entities as partof the Provider Enrollment, Payer Connections and Customer Service operations of the organization. We may also provide PHI to our attorneys, consultants and others in order to make sure we are complying with the laws that affect us.

We may use and disclose PHI which are not documented in ouragreements:

  • When a disclosure is required by federal, state or local law, judicial or administrative proceedings, or law enforcement.
    CORELinQ will make disclosures when a lawrequires that we report information to government agencies and law enforcement personnel; or when ordered in a judicial or administrative proceeding.
  • For health oversight activities.
    If requested, we will provide information to assist the government when it conducts an investigation or inspection of a health careprovider or organization.
  • For research and educational purposes.
    We may provide PHI in order to facilitate data collection efforts used in medical research initiatives. As a provider of peer review software applications, we may provide PHI to authorized peer review personnel to facilitate peer review services by which they are contracted with CORELinQ to provide.
  • For specific government functions.
    CORELinQ may disclose PHI of organizations serving military personnel and veteransin certain situations. And we may disclose PHI for nationalsecurity purposes or conducting intelligence operations.

All other uses and disclosures require prior written authorization.

In any other situation not described in sections IIIA or B above, CORELinQ will ask for written authorization before using or disclosing any trading partners, business associates and other coveredentities’ PHI. This authorization can later be revoked in writing to stop any future uses and disclosures – to the extent that CORELinQ has not taken any action relying on the authorization.

Rights regarding PHI

As a business associate, we have and will make available, to those who are authorized to receive it, our business associate agreement (BAA) that further outlines what roles and responsibilities we have to protect our use of PHI in our business duties. For a copy of this BAA, please email rislinq-support@corelinq .com.

How to complain about our privacy practices

If you believe that CORELinQ has violated PHI privacy policies, or you disagree with a decision we have made in handling PHI in the course of doing business, you may file a complaint through our support team at We will conduct a thorough investigation and apply proper resolution measures to address highlighted concerns. You also may send a written complaint to the Secretary of the Department of Health and Human Services at Region VII, Office for Civil Rights, U.S. Department of Healthand Human Services, 601 East 12th Street, Room 248, Kansas City, MO64106 or e-mail at or fax at 816/426-3686. No retaliatory action will be taken for such filings. However, if discovery later finds that such filings were made fraudulent, CORELinQ reserves the right to consider and pursue courses of legal action allowable under the law.

information about this notice or to complain aboutour privacy practices.

If you have any questions about this notice or any complaints about ourprivacy practices, or would like to know how to file a complaint with the Secretary of the Department of Health and Human Services, please email us at:

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